Hala Builders is seeking a skilled and proactive IT Support Engineer to ensure the smooth operation of our IT systems and infrastructure. If you have a passion for technology and problem-solving, this role offers an excellent opportunity to contribute to a dynamic team in Dubai.
Key Responsibilities:
- Provide technical support for hardware, software, and network-related issues.
- Install, configure, and maintain computer systems and applications.
- Troubleshoot system errors and connectivity issues to minimize downtime.
- Manage user accounts, access controls, and IT security protocols.
- Monitor and maintain IT infrastructure, including servers and backup systems.
- Assist in software updates, patches, and system upgrades.
- Document technical issues, resolutions, and system configurations.
- Collaborate with teams to improve IT efficiency and workflow.
Qualifications & Skills:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2+ years of experience in IT support or a similar role.
- Strong knowledge of Windows and Mac operating systems.
- Experience with networking, troubleshooting, and IT security.
- Proficiency in IT support tools, helpdesk systems, and remote troubleshooting.
- Excellent problem-solving and communication skills.
- Ability to work independently and in a team environment.
At Hala Builders, we recognize the importance of a strong IT infrastructure. If you are a dedicated IT professional looking for an exciting role in Dubai, we encourage you to apply and grow with us!